baby injured snail

[helptoall]

ive found a new one today{the first one is still recovering,seems healthy and good} he's very small, and has a hole in the "forehead" of the shell. i wanted to ask what you think i should do,he seems to be very uncomfortable, all the time he comes out from the normal hole then go back and coming for the break, i think he dosne know what to do ,he isnt crawling and i think its beacause hes kinda stuck that way.he also eating the shell all the time downwards from the break,looks like its in order to connect the break to the normal opening. Do you think i shold try breaking this part? is not in a place i think will harm him and it looks like he's in distress. he can fuly retracked deper bthen where the hole is. the marked place is where the hole is

[diegothesnailkeeper]

A real picture of the snail would be more helpful in assessing the problem

[helptoall]

i tried but its too blurry, you wont see anything.. anyway i decided to do it, i broke the shell between the hole and the opening.. ther operation went withour complications and the snail seems better now. hes crawling around the tank ,still havent seen him eating